Privacy Policy

VisitStruga (“we”, “us”) operates this website as an information and discovery platform for Struga and the surrounding region. We publish tourism-oriented content such as places to explore, things to do, dining options, accommodation ideas, events, news, municipal departments, regulations, and related listings—including optional digital menus for eligible hospitality businesses.

This Privacy Policy explains what personal information we may collect when you use VisitStruga, why we use it, how long we keep it, and what choices you have. By using the website you acknowledge this Policy. If you do not agree, please discontinue use of the site.

Last updated: 13 May 2026. We may update this page from time to time; the latest version will always be posted here.

The operator of VisitStruga is responsible for processing personal data collected through this website as described below. For privacy-related questions, requests (such as access or deletion where applicable), or complaints, please reach us via the details shown on our Contact page. or email info@strugavisit.com

Depending on how you use the site, we may process the following categories of information:

• Website usage and technical data. Like most websites, our servers and application logs may record information such as your IP address, browser type, approximate timing of requests, and pages or assets requested. We use this to operate, secure, and troubleshoot the service.
• Sessions and preferences. We use cookies and similar technologies managed by our web framework to maintain your session where needed (for example, when signed in to the administrative area) and to remember choices such as your selected language.
• Contact and inquiry submissions. When you use our contact form, we collect the details you enter—typically your name, email address, optional phone number, the type of inquiry (for example registering a business, submitting an event, or general contact), and your message. If you are logged in, we may associate the submission with your account identifier.
• Administrative accounts. Authorized users (such as site administrators and registered business representatives) provide account credentials including name and email address, and create a password. Optional two-factor authentication may be enabled on accounts that support it. Profile updates are stored as part of operating those accounts.
• Published listing and menu content. Businesses or administrators may submit descriptive information about listings (names, descriptions, contact channels, images, locations shown on maps, menu items, and similar material). Information intentionally published on the website is visible to visitors as part of the directory experience.

• To display VisitStruga, personalize language where available, and improve reliability and security.
• To receive, review, and respond to messages sent through the contact form and to manage related internal workflows.
• To authenticate administrators and authorized business users, protect accounts (including optional two-factor authentication), and deliver password-reset and profile-management functionality.
• To host and display directory listings, events, news, municipal information, regulations, and digital menus that have been approved for publication.
• To comply with legal obligations and defend our legitimate interests (for example fraud prevention and enforcing our terms).

Depending on your location and applicable law, we rely on one or more of the following bases: performing our contract with you or taking steps at your request before a contract; our legitimate interests in operating and improving VisitStruga (balanced against your rights); compliance with legal obligations; and, where required, your consent (for example for certain cookies or communications where mandated by law).

We use cookies and related mechanisms needed for core functionality—such as keeping you signed in and remembering your language preference. You can control cookies through your browser settings; disabling strictly necessary cookies may affect features like staying logged in.

Maps. Parts of VisitStruga load map features provided by Google (Google Maps). When maps load, Google may process technical information such as device and usage data according to Google’s own policies. We do not control Google’s processing; please review Google’s privacy documentation if you require detail.

Content delivery. We may load certain scripts or libraries from reputable third-party hosts (for example for interface components). Those providers may receive standard technical information included with HTTP requests.

Links on VisitStruga (including social profiles linked from the footer) lead to third-party sites governed by their own policies.

We retain personal information only as long as reasonably necessary for the purposes described above, including to satisfy legal, accounting, or reporting requirements. Administrative accounts are retained until deletion or closure in line with operational needs. Inquiry records may be kept for a limited period to manage follow-up and governance. Published directory content typically remains visible until removed or superseded through editorial or account processes.

We implement appropriate technical and organizational measures appropriate to the nature of the service—for example access controls for administrative areas and industry-standard password hashing. No method of transmission or storage is completely secure; we encourage strong passwords and cautious sharing of credentials.

We do not sell your personal information. We may share information with service providers who assist us in hosting, email delivery, or security, subject to confidentiality and processing obligations. We may disclose information if required by law or to protect rights, safety, and integrity of VisitStruga and its users. Information you consent to publish on the website (for example a public business listing) is available to anyone who visits the site.

Depending on applicable law in your country or region, you may have rights to access, correct, delete, or restrict processing of your personal data, to object to certain processing, to data portability, or to withdraw consent where processing is based on consent. To exercise these rights, contact us using the details above. You may also have the right to lodge a complaint with a supervisory authority in your jurisdiction.

VisitStruga is a general-interest information service and is not directed at children for the purpose of collecting their personal data. If you believe a child has provided us personal information, please contact us and we will take appropriate steps.

Our infrastructure and subprocessors may be located in your country or elsewhere. Where transfers are restricted by law, we aim to implement suitable safeguards as required by applicable regulations.

We may revise this Privacy Policy to reflect changes to VisitStruga, legal requirements, or our practices. Material updates will be posted on this page with an updated effective date where appropriate.